Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of the website BabyCale.com.au and any related services provided by BabyCale PTY LTD (“we”, “our”, or “us”). By accessing or using the Site, you agree to comply with these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use the Site.

1. Use of the Site

You may use the Site for lawful personal and shopping purposes. You must not use the Site in any way that violates applicable laws, interferes with the operation or security of the Site, or infringes the rights of BabyCale or any third party.

2. Intellectual Property

The content displayed on the Site, including our branding, logos, photographs, graphics, text and other materials, is owned by or licensed to BabyCale PTY LTD and is protected by applicable intellectual property laws.

Third-party trademarks, character names, logos, images and other intellectual property displayed in connection with licensed or branded products remain the property of their respective owners or licensors.

Content from the Site must not be copied, reproduced, modified, distributed or used for commercial purposes without appropriate permission.

3. User Accounts

Certain features of the Site may require you to create an account. You are responsible for providing accurate and current information and for maintaining the confidentiality of your account details. Please notify us if you believe your account has been accessed without authorisation.

4. Product Sales and Purchases

Products displayed on the Site are subject to availability. We make reasonable efforts to ensure product descriptions, images, pricing and availability are accurate; however, errors may occasionally occur.

We reserve the right to correct errors, update product information, limit quantities or cancel an order where a product is unavailable or where an obvious pricing or listing error has occurred. If payment has already been made for an order that we are unable to fulfil, the applicable amount will be refunded.

Purchases are also subject to our Shipping and Returns Policy and any rights available to customers under the Australian Consumer Law.

5. Pricing and Payment

All prices displayed on the Site are in Australian dollars (AUD) unless otherwise stated. Prices, promotions and product availability may change from time to time.

Payment must be made using one of the payment methods available at checkout. We currently accept major credit and debit cards, including Visa and Mastercard, as well as PayPal, Apple Pay and Google Pay.

Promotional offers, discount codes and free-shipping promotions may be subject to specific eligibility requirements, exclusions and promotional periods.

6. Consumer Guarantees and Disclaimer

Our products and services come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded or limited.

To the extent permitted by law, we do not guarantee that the Site will always be available, uninterrupted or free from technical errors.

7. Limitation of Liability

To the maximum extent permitted by law, BabyCale PTY LTD will not be liable for indirect or consequential loss arising from the use of the Site or our products.

Nothing in these Terms excludes, restricts or modifies any rights or remedies available to consumers under the Australian Consumer Law or any other rights that cannot legally be excluded.

8. Governing Law

These Terms are governed by the laws applicable in Queensland, Australia. You agree to submit to the jurisdiction of the courts of Queensland and any courts entitled to hear appeals from those courts.

9. Changes to Terms

We may update these Terms from time to time to reflect changes to our business, services, policies or legal requirements. Updated Terms will be published on the Site and will take effect from the date stated below.

10. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at support@babycale.com.au.

Last Updated: 8 August 2026

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