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BabyCale is an Australian Registered Company
ACN: 6744-9755-7
Frequently Asked Question!
We accept various payment methods, including credit/debit cards (Visa, Mastercard), PayPal, and AfterPay. You can choose your preferred payment option at checkout for a secure and convenient transaction experience
We offer standard and expedited shipping options.
- Standard Shipping: Estimated delivery within 7-15 business days.
- Expedited Shipping: Estimated delivery within 7-12 business days.
Shipping costs are calculated at checkout based on the selected shipping method and the delivery address.
For more details, please refer to our Shipping policy.
We accept returns for faulty products. If you receive a damaged or defective item, please contact us immediately with your order number and clear photos of the issue. We will assess the situation and provide further instructions.
For more details, please refer to our Returns & Exchanges policy.
Yes, we occasionally offer discounts, promotions, and special offers to our customers. To stay updated on our latest deals and promotions, we recommend subscribing to our newsletter and following us on social media. You can also check our website regularly for any ongoing promotions or sales events.
We’re here to assist you! You can reach our customer support team via email at support@babycale.com.au or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours during our business hours, Monday through Friday.
